Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 13, 2024 - 22:30 PST
Scheduled
PAR has scheduled a maintenance on the server that hosts the PAR POS instance at 10:30 PM Pacific on 11/13 that will last up to 2 hours.
An issue has been resolved in which the register froze when selecting the 'Manage Future Order' button while the Backup Primary feature was enabled. This issue is not specifically related to the feature, but is instead linked to the system's dependency on the In Store Front-End Service (ISFS). The issue was particularly prevalent with large catering orders or large amounts of orders, which caused SQS to fail and resulted in the register freeze.
To address the issue, PAR has implemented an update in which ISFS now retrieves Future Date Orders from S3, which is specifically designed to handle large payloads more efficiently. This ensures smoother processing and better performance when managing extensive order data.
NOTE: In-Store Operations: Offline Mode • Offline mode will continue to be available throughout the maintenance period. • The web portal, web API, and PAR POS terminal application will be unavailable for 2 hours. • To avoid interruptions, please do not manually reboot your registers during maintenance. • After your maintenance is complete, in-store registers will be unavailable for up to 1-2 minutes while they reconnect to the server. • Please ensure network connectivity is up to date for all sites to properly download and install software updates. https://cdn.brinkpos.net/docs/BrinkPOSNetworkConnectivity.pdf • Loading Settings Editor After this maintenance, you may need to clear your browser cache and cookies to load the Settings Editor
• Additional Questions If you have additional questions, please contact your PAR POS representative or email us at support.brinksoftware@partech.com
Posted Nov 06, 2024 - 16:43 PST
This scheduled maintenance affected: Brink POS on Admin13.